"Good job! Thanks for the help "
"When I first presented my gift card email that said "redeem at any cycle gear store" (and I was assured by CG on the phone that this was the case) I was told it wouldn't be honored. Very annoying. When I expressed my frustration, the clerk was offended and refused further help until the store manager arrived. She straightened it out."
"Been coming to this place for a while now. The shelves are always stocked. The sales crew is always eager to help. And if a mistake is made (they are human too!) they address and rectify it quickly.
This store is awesome!"
"These guys have incredible customer service and retail. they carry all brands including their own, which is durable and affordable!"
"They have plenty of good stuff in stock, but so does everyone. The staff though is fantastically helpful fun and lovely. I would absolutely return, often."
"I've come to the Cycle Gear SF multiple times and they have always been helpful answering questions. Price match policy is nice. Sometimes the store is a bit cluttered, but doesn't bother me too much."
"I got great customer service about purchase of bike stand and it's assembly as well as a discussion on the proper oil for an old Triumph Bonneville. Thanks Cycler Gear"
"Great staff but lack of staff and inventory "
"I've been shopping at Cycle Gear for a couple of years now, mostly for riding gear. Split through the finger tips on a pair of gloves recently, and had a small tear appear in an adventure jacket. The folks at cycle gear refunded both purchases in full, without question, and when it turned out they didn't have any gift cards to place the balance on, they just put it back on my credit card. Great experience."
"This is the primary location that I go to and that's because the staff is freeking AWESOME!!! Always friendly, acknowledge you when you come in and make sure they will be with you asap when helping another customer! Their knowledge and professionalism is off the charts!!! "
"Went in to replace my sedici rapido gloves as they were starting to break apart at the palm slider...no questions asked, boom! Done. The lifetime warranty on sedici products rocks and the folks at Cycle Gear are always helpful without being pushy..thanks !"
"Yes pretty please because I dude help me out finding the pieces that I needed and I got him in a week is pretty cool"